warranty

Docril

We are fully committed to the quality and resistance of our fabrics. An obvious loss of fabric color from normal exposure conditions, including sun, salinity, and general weather conditions. The warranty covers a possible abnormal loss of strength.

The warranty doesn’t cover:

  • Additional manufacturing or installation costs (that the installer or retailer might require).
  • Any damage resulting from additional treatment performed by a third party.
  • Damage due to causes beyond our control: mechanical actions, accidents, abrasive chemical products, misuse, negligence and/or fraudulent actions.
  • Improper use and/or installation.
  • Negligence due to not following cleaning and maintenance instructions correctly.
  • Accidents, fire, weathering, negligence, hurricanes and torna-does, floods, air pollution, or other conditions and misfortu-nes beyond the reasonable control of Citel, S.L.U.

Claims should be addressed by certified mail to Citel, S.L., C / Filadors 35; 08202 Sabadell (Barcelona), Spain.

The guarantee of the Docril® fabric for application as SUN PROTECTION – AWNINGS is 10 years.

The guarantee of the Docril N® fabric for application as a WATERPROOF FABRIC FOR NAUTICA AND AWNING is 5 years.

CITEL_Garanta_Docril

BLISS CITEL

The warranty for Docril G and Albis fabrics is 5 years.

Even though experience and tests conducted in qualified laboratories over the years show that Docril G and Albis range fabrics live longer than the 5 years offered by the warranty.

The warranty exclusively covers the abnormal color and fabric resistance loss, given a normal exposure to the action of sun, salinity and general atmospheric agents.

The warranty exclusively covers the Docril G and Albis fabric. Docril G may be a component of an end product such as indoor and outdoor furniture.

The warranty must be claimed against the retailer or installer, whom the end product is purchased from. Warranty becomes void until all accounts and invoices are fully paid.

DOCRIL G & ALBIS

The warranty for Docril G and Albis fabrics is 5 years.

Even though experience and tests conducted in qualified laboratories over the years show that Docril G and Albis range fabrics live longer than the 5 years offered by the warranty.

The warranty exclusively covers the abnormal color and fabric resistance loss, given a normal exposure to the action of sun, salinity and general atmospheric agents.

The warranty exclusively covers the Docril G and Albis fabric. Docril G may be a component of an end product such as indoor and outdoor furniture.

The warranty must be claimed against the retailer or installer, whom the end product is purchased from. Warranty becomes void until all accounts and invoices are fully paid.